Support

Last updated · October 5, 2026

A question, a bug, an idea? Email us at support@koma.so — we usually reply within 48 hours. If you can, tell us your device, your iOS or macOS version and attach a screenshot.

Do I need an account?

No. Koma is free to use without an account. An account keeps your presets and profile in sync between the iPhone app and the web app, unlocks AI captions and your plan.

How do I frame several photos at once?

Pick several photos in the photo picker: they show up in a grid. The tools below apply to all of them; tap a photo to edit it on its own. “Export All” saves them to the Koma album.

Opening a photo in Koma from Photos

In Photos, tap Share, then the Koma icon or the “Open in Koma” action (under “More” if needed).

Are RAW files supported?

Yes (DNG, ProRAW, CR2, NEF, ARW…). Exposure, Highlights and Warmth then work on the RAW data, with much more latitude than a JPEG.

What quality are exports?

Photos are exported at full resolution, as lossless PNG, with their original EXIF info.

Deleting my account

In the app: Settings → Profile → Delete My Account. Your account and data are permanently erased. See also our privacy policy.